Privacy Policy

Last Updated: 18-Jun-2026

At Aesthetic Training Hub, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and store your personal information when you use our website (https://aesthetictraininghub.co.uk/) and submit enquiries.

1. Who We Are & Legal Framework

For the purposes of the Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), and the Data (Use and Access) Act 2025, the Data Controller is Aesthetic Training Hub.

2. Information We Collect

We currently collect information primarily through the enquiry forms on our website. This includes:

• Identity Data: First name and last name.
• Contact Data: Email address and telephone number.
• Professional Data: Your profession (e.g., Doctor, Nurse, Dentist) and professional registration number (if provided) to verify course eligibility.
• Message Data: Any personal details you voluntarily provide in the “Message” box of our contact forms.
• Technical Data: Internet Protocol (IP) address, browser type and version, and operating system (automatically collected for website security and analytics).

3. How We Use Your Data & Lawful Basis

We will only use your personal data when the law allows us to. We rely on the lawful bases of Consent (when you actively submit a form) and Legitimate Interests (to reply to your enquiry and run our business effectively) for the following purposes:

• To Respond to Enquiries: To answer your questions about our courses, dates, or prices.
• To Verify Eligibility: To ensure you meet the medical prerequisites (e.g., GMC/NMC/GDC registration) required for our aesthetic training.
• To Improve Our Website: Internal analysis to improve our site layout and content.

4. How We Share Your Data

We do not sell your personal data to third parties. However, we may share data with trusted third-party service providers who assist us in operating our website, such as:

• Website Hosting Providers: To keep the site online and secure.
• Email Service Providers: To facilitate email communication with you.

All third parties are required to respect the security of your personal data and to treat it strictly in accordance with the law.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees and contractors who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for. To comply with UK HMRC tax and corporate accounting audit requirements, any financial or transactional records relating to booked courses will be strictly retained for 6 years following the end of the financial year to which they relate.

7. Your Statutory Rights (Subject Access Requests)

Under the UK GDPR, you have comprehensive rights regarding your personal data, including the right to request access, correction, erasure, restriction, or to object to processing.

To exercise any of these rights, or to submit a formal “Subject Access Request” (SAR) for a copy of your records, please contact us at info@aesthetictraininghub.co.uk. We will conduct a reasonable search and respond without undue delay, strictly within one calendar month of receipt.
Note: In accordance with the Data (Use and Access) Act 2025, if your request is broad or requires further clarification, the statutory one-month clock will be paused until we receive the necessary details from you.

8. Cookies & Third-Party Links

Our website may include links to third-party websites (e.g., social media platforms). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

In accordance with the Data (Use and Access) Act 2025, our website may utilize low-risk statistical and analytics cookies to monitor website performance without requiring explicit prior consent. You maintain the right to opt out of these tracking technologies at any time via your browser settings.

9. Mandatory Data Queries & Complaints Procedure

We take all data privacy queries seriously. In accordance with the statutory obligations introduced under the Data (Use and Access) Act 2025, you have a formal right to lodge a complaint regarding how your data is handled.

Under UK law, taking effect on 19 June 2026, you are required to submit any data protection complaints directly to us in the first instance to allow for an internal investigation.

• How to Complain: If you have any questions, concerns, or complaints about how we collect, store, or use your personal data, please contact us directly at info@aesthetictraininghub.co.uk.
• Our Obligations: We will formally acknowledge receipt of your data complaint within 30 days of submission. We will conduct an investigation without undue delay and tell you the outcome.

If you are not satisfied with our response following our internal review, you retain the legal right to escalate your complaint to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

• Email: info@aesthetictraininghub.co.uk
• Website: https://aesthetictraininghub.co.uk/